Exchange & Return Policy
We want you to be fully satisfied with your purchase. If the item you received is damaged or faulty, you may request a return within 30 days of receiving your order.
How to Request a Return:
- Contact Us Within 30 Days
Email our customer service team with your order number and reason for the return. If the product is not damaged or faulty, please specify your reason clearly. - Wait for Return Authorization
Our customer support team will respond with the return instructions and return address. - Repackage Your Item
Ensure the product is in its original condition, with tags, packaging, and any accessories included. Please also include proof of purchase. - Ship the Item
Send the parcel via your local post office. Be sure to obtain and keep the shipping receipt. - Send Us the Shipping Proof
Email us a clear photo or scan of the shipping receipt. We will process the refund once we receive and inspect the returned item.
Please Note:
– Return shipping costs are the responsibility of the customer unless the item is defective.
– Items must be unused, unwashed, and in resellable condition to qualify for return.